Consumer Advocate

I was looking for the American Airline’s website, when I saw the link to an article about problems dealing with AA. Fortunately, for the consumer, AA was interested in avoiding bad publicity even though the consumer was not aware – nor was I, hence this post – of a “rule” about buying airline tickets:

By the way, an airline ticket purchase is no place for buyer’s remorse. Why? Most airlines won’t refund the fare difference without significant strings attached.

[... snip ...]

The takeaway: After you buy an airline ticket, don’t look back. Don’t pay attention to the fare sales. Don’t listen to your friends who found a cheaper flight. You’ll spend too much time chasing money.

Mentioned in the “snip” above is the URL from the author’s own consumer advocacy website with better contact addresses for all sorts of businesses and not just AA.

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